Dent Spot's B2C - Sales Training Pack

This training pack equips sales representatives with the tools and techniques needed to effectively engage retail (B2C) customers. It covers the full sales cycle, from initial contact to closing, focusing on hail damage, door dings, and windshield replacement services. Trainees will learn how to deliver persuasive pitches, handle objections, explain the $0 out-of-pocket program, and build long-term customer relationships through value-driven service and trust. Ideal for door-to-door reps, call center agents, and mobile event teams.